Shipping Contract Bill of Landing Terms and Conditions

1.     These contract Terms and Conditions describe mutual benefits and duties of “Shipper” who owns the “Vehicle” shipped or his/her agent who ordered transport and NAO who will freight forward this shipment.

2.       NAO shall ship the subject Vehicle from Origin to Destination pursuant to the vehicle Relocation Order Confirmation (VROS) and the Automobile Transport Instructions and Information issued by NAO or its agents. Both of these documents are integrated here to as though fully set forth. All fees shall be paid before Delivery unless Shipper or its Agent establishes a Credit Account with NAO then Account Terms will govern. Shipper, its Agent, Consignor, and Consignee agree to be jointly and severally liable as “Shipper” for any and all unpaid fees.

3.       Fees include Transport Charges as agreed to by the Shipper and NAO. Other fees may include charges for problems not caused by NAO a bank refuses any payment by check or credit card for any reason, a $35 fee shall apply. If Shipper fails to meet pick up or delivery schedules as previously agreed, Shipper shall pay NAO costs if a carrier travels to the Shipper but is unable to pick up or deliver the Vehicle. Shipper agrees to pay all storage costs if the Vehicle is not taken at Delivery on schedule. If the Vehicle is or becomes inoperable though no fault of NAO or its carriers, Shipper agrees to pay a minimum fee of $200 and actual handing costs. If the vehicle requires emergency repairs through no fault of NAO its carriers, Shipper agrees to pay actual repairs costs. If payment is not made at Delivery for any reason, Shipper agrees to pay interest at the rate of 1.5% per month on all accounts or owed balances. Refused or unclaimed Vehicle will be sold as liened, security (UCC Art.9) property. Shipper agrees to pay all costs of collection. Fees must be paid in full before review or payment of any Claim.

4.        NAO is shipping only the subject Vehicle (s) and is prohibited by U.S. Dept. of Transportation (“DOT”) law from shipping any personal property with such Vehicle. Shippers must remove all items from the Vehicle prior to transport. No clothing, electronics, music, sport equipment, or other personal items not built into the Vehicle may be shipped in the Vehicle compartment or trunk. If discovered in transit, such items may be secured or removed including antennas that do not retract, bed liners, shells, front car cover, or other covers or tarps. The Vehicle must be clean enough to inspect and report its condition prior to transport.

5.        Shipper and NAO agent will inspect Vehicle at Origin to note major defects. Report of overall condition on Vehicle is not to completely describe every defect. Minor defects are from normal use and pre-existing damages are not Transport related damage. Shipper will document Vehicle condition prior to shipping, else waive any claim. No claim will be considered for damage after transport as might have existed considered for damage after transport as might have existed before transport. The Shipper or its authorized agent shall inspect the Vehicle at Delivery using the same standards as at Origin. All Transport Related Damage must be noted on this inspection at the time of delivery. NAO is not responsible for claims except as reported at Delivery, all claims must be reported to NAO main office with in 48 hours. Shipper is responsible for actively participating in accurately describing all problems at that time regardless of the time of day, weather, or lighting conditions. Transport Damage does not include or apply to any: mechanical; electrical; undercarrical; undercarriage or engine equipment; malfunctions;  or damage; personal articles left in the Vehicle; antennas; cloth or vinyl tops more then 2 years old are damage caused by their failure, or weather conditions; any canvas coverings; freezing or any sort; leaking fluids of any kind or source; fumes or odors; materials flying up from the roadway or out of the sky; exhaust system; muffler; tail pipes; alignment; suspension; Acts of God; or minor defects as from normal use of such Vehicle or pre-existing defects, or exacerbated defects, Transport Damage only relates to exterior items inspected at Origin and Delivery. Any vehicle that is considered or is transported under SALVAGE, PROJECT, RESTORATION or in process of being worked on will not be a subject to any kind of claim or noted damage regardless of the condition said or described vehicle at origin.

6.         NAO agrees to deliver the Vehicle within the range of dates noted by VROC. NAO is not responsible for delays caused by Acts of God beyond its control such as fires, floods, hail, quarantine restrictions, strikes, freight embargos, public enemies, and extreme weather conditions. If delivery is operationally delayed, Shipper may be eligible for NAO Delivery Guarantee whose terms and conditions govern such eligibility. Otherwise, NAO makes no warranties for car rental for any reason. Damages do not include consequential or incidental costs.

7.        Claims for Transport Related Damage must be reported at time of Delivery and a written claim for Transport Damages must be made within 48 hours. Any hidden damage must be reported within 48 hours of delivery. NAO shall, at its sole, option, pay the lesser of reasonable actual repair costs adjusted for prior condition or, unless otherwise agreed to by both parties, average retail value as published by NADA less salvage value NAO is not responsible for any claim of any “diminished market value” Damages do not include consequential or incidental costs including rentals. Any liability for any costs except repair or replacement is expressly excluded.

8.        NAO is a Freight Forwarder licensed by U.S. DOT whose laws and regulations govern this transaction. These Terms and Conditions form an integral part of the Bill of Lading and Contract for Carriage as such terms is defined by title 49 U.S.C.A. as governs this transaction. Any modification to these Terms and Conditions must be in writing Parties hereby agree to waive any and all rights to Judicial Litigation. In case of any controversy arising from or out of this transaction, any party claiming any rights related to this transaction agrees to arbitrate any and all controversies as provided by Title 9 of the U.S Code. The only proper venue is Spokane County, Washington.